Jonas e-Service has been developed to assist you with placement of service calls, this web site has been developed as an alternative way to log your service calls; it utilizes the Internet to achieve this. You still will have the standard way of phoning in and placing the call with the service dispatcher or via the Internet. Not only will you be able to create service calls, you will also be able to view their Service Contracts, Work Order History, and Accounts Receivable, The first thing that would be required to do would be to define a user profile. As the individual goes into define their profile, they will see the user profile screen where they will be able to define themselves.